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Rubén
Agente de servicio al cliente bilingüe
Contato
Competências
Applied statistical techniques to interpret complex data and generate actionable insights.
Utilized SQL for querying databases, extracting, and manipulating demographic and transactional data.
Created dashboards and reports using tools like Tableau and Power BI for stakeholder presentations.
Developed complex spreadsheets and models to support financial forecasting and analysis.
Formação acadêmica
Resumo
Dedicated Data Analyst with 5 years of experience in extracting, analyzing, and visualizing data within financial services to support strategic decision-making.
Principais conquistas
- Led data analysis projects that improved reporting efficiency by streamlining data collection processes.
- Developed dashboards that enabled real-time insights for decision-making by senior management.
- Progressed from Junior Data Analyst to Senior Analyst, managing cross-functional teams and complex datasets.
Experiência
Agente de servicio al cliente bilingüe
Atención de servicio al cliente en inglés para la línea de Walmart Spark Driver USA.
Profesor de música
Enseñanza de la gramática musical en niveles de iniciación a través de los juegos y las rondas infantiles.
Profesor de música
Enseñanza del clarinete y gramática musical en niveles de iniciación, acompañamiento y asesoramiento de los estudiantes en ensamble orquestal.