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Sandra
Customer Service Representative
Contato
Guatemala City, Guatemala, Guatemala
Disponível na CazVid
Competências
Data AnalysisAdvanced
Proficient in analyzing large datasets to identify trends and insights.
SQLAdvanced
Experienced in writing queries for data retrieval and database management.
ExcelExpert
Extensive use of Excel for data modeling, reporting, and visualization.
Database ManagementIntermediate
Handled data entry, validation, and integrity checks for multiple projects.
Formação acadêmica
Centro Educativo Petén (CEP)
Completed October 2010
Colegio Sagrada Familia
Completed October 2015
Colegio Sagrada Familia
Completed September 2017
Instituto Tecnico de Educación Media de Peten
Completed October 2017
Universidad Rafael Landívar
Completed October 2024
Resumo
Detail-oriented data analyst specializing in financial services with a track record of improving reporting processes and supporting strategic decisions.
Principais conquistas
- Led data collection and analysis processes to support business decision-making.
- Developed dashboards that improved reporting efficiency for finance team.
- Collaborated with cross-functional teams on database management and data quality assurance.
Experiência
Customer Service Representative
Allied Global
March 2021 - November 2021
Customer Service Representative
Alorica
March 2022 - May 2022
Customer Service Representative
Teleperformance
October 2023 - December 2023
Habilidades
Data AnalysisSQLExcelDatabase Management
Publicado na CazVid - 17 de mai. de 2026