Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Santiago
Dispatcher
Currículo em vídeo
Dispatcher
Ex loyalty agent, ready looking for work and willing to guve my best.
Contato
Bogotá, Bogotá D.C., Colombia
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceIntermediate
Provided support to customers, addressing complaints and offering solutions to improve satisfaction.
Problem SolvingIntermediate
Identified issues raised by customers and coordinated with technicians to resolve technical problems.
CommunicationIntermediate
Communicated effectively with frustrated customers to de-escalate situations and provide solutions.
MultitaskingIntermediate
Managed multiple customer interactions and coordinated with other departments during work shifts.
Resumo
Experienced in handling customer complaints, providing support through discounts and package offers, and working closely with technical teams to resolve issues.
Principais conquistas
- Managed customer concerns and provided solutions such as discounts and new packages to retain clients
- Handled back-to-back calls, demonstrating ability to manage high call volume
- Collaborated with technicians to resolve technical issues efficiently
Habilidades
Customer ServiceProblem SolvingCommunicationMultitasking
Publicado na CazVid - 3 de jul. de 2025