CazVid - Video Resumes That Work
CazVidEste é o meu perfil
ENESPT
Contato pela CazVid

Este perfil está escrito em espanhol

Santiago

Digital Marketing & Growth Consultant

Contato

Cali, Valle del Cauca Department, Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Natural, persuasive writing in English

Experiencia demostrada en Natural, persuasive writing in English.

Rapport building and personalized conversation

Experiencia demostrada en Rapport building and personalized conversation.

Upselling, retention and re-engagement

Experiencia demostrada en Upselling, retention and re-engagement.

Fast typing and multitasking in live chat

Experiencia demostrada en Fast typing and multitasking in live chat.

Reading customer intent and buying signals

Experiencia demostrada en Reading customer intent and buying signals.

Formação acadêmica

Bachelor's Degree, Foreign Trade
Universidad del Valle, Cali
2018 - 2023
Digital Marketing Diploma
Universidad de los Andes
Digital Marketing Diploma
Universidad Icesi

Idiomas

EnglishAdvanced (C1); daily professional use since 2023
SpanishNativo

Resumo

Perfil profesional

Experiência

Digital Marketing & Growth Consultant

Independent
Ene 2026 - Presente

Run and optimize paid campaigns on Google Ads and Meta for online stores and event ticketing, focused on sales and return on ad spend.. Build automated customer journeys (abandoned cart, win-back, repurchase, special-date promos) by email and WhatsApp to bring customers back and make them buy again.. Analyze sales funnels in Google Analytics 4 to find where customers drop off and fix the messaging and offers that lose sales.. Write persuasive copy and offers for ads, landing pages and messaging campaigns.

Remote Interpreter, English–Spanish

Propio, Globo, Voyce
Ene 2023 - Presente

Handled thousands of live phone and video conversations in English and Spanish across healthcare, insurance, banking, legal and government services.. Built trust within seconds with people in sensitive, emotional situations, keeping tone warm, clear and controlled.. Kept strict confidentiality and professionalism in every interaction (medical and financial privacy standards).. Adapted quickly to new platforms, scripts, terminology and client requirements while meeting quality metrics.

Habilidades

Natural, persuasive writing in EnglishRapport building and personalized conversationUpselling, retention and re-engagementFast typing and multitasking in live chatReading customer intent and buying signals
Publicado na CazVid - 1 de out. de 2026
Ver mais candidatos em CaliEm espanhol
  1. Início
  2. /Contrate em Colombia
  3. /Cali
  4. /Santiago
Contato Santiago