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Sara

Agent Representative

Currículo em vídeo

My resume
Resume for aplication

Contato

Medellín, Antioquia, Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAvanzado

Handled customer inquiries, complaints, and order processing, ensuring satisfaction.

Content Creation & Brand ManagementIntermedio

Researched products, created brand messaging, managed social media campaigns.

Translation & InterpretationAvanzado

Interpreted and translated for clients, understanding cultural nuances and facilitating communication.

Educational InstructionIntermedio

Designed lesson plans, assessed student performance, and communicated with caregivers.

Formação acadêmica

Bachelor of Arts
Universidad Catolica Luis Amigó
Completed December 2019
High School Diploma
I.E Diego Echavarria Misas
Completed December 2014

Idiomas

SpanishNative
EnglishBilingual

Resumo

Dedicated to providing excellent customer support, crafting compelling brand messages, and facilitating intercultural communication.

Principais conquistas

  • Resolved customer inquiries by providing effective solutions and assisting across various channels at Webhelp.
  • Developed brand voice and social media campaigns, increasing engagement and traffic for clients at BSMVault.
  • Delivered accurate language interpretation and cross-cultural insights, supporting internationalization efforts at Compassion.

Experiência

Agent Representative

Webhelp
January 2023 - June 2023

Resolved customer inquiries, complaints, and issues providing insightful solutions., Answered inbound calls to greet and assist customers with various needs and questions., Researched assistance requested and offered accurate information to resolve issues and respond to inquiries., Completed...

Creative Copywriter

BSMVault
February 2022 - January 2023

Researched [Product or Service] to understand specific target audience and motivate readers to take action., Partnered with internal teams to create visually appealing and cohesive brand messaging., Performed market research and competitor analysis to identify target audience preferences and...

Agent Services Representative

24/7 Intouch
January 2022 - December 2022

Determined charges for services requested, collected deposits, or payments, and arranged for billing., Referred customers to appropriate departments or personnel to swiftly resolve issues., Processed orders and coordinated delivery schedules to meet customer needs., Prepared documentation for...

Translator

Compassion
March 2021 - December 2021

Understood cultural differences to build relationships and share cultural nuances., Attended meetings to act as official translator and mediate discussions., Reviewed language documents to help team prepare for new initiatives., Offered cross-cultural insights to assist team in striving towards...

Teacher

I.E Salazar Herrera
January 2020 - July 2020

Assigned classwork and homework to enhance student understanding and study habits., Assessed student performance and diversified approaches to meet individual student needs., Prepared engaging lectures to help students explore foundational and advanced topics., Developed comprehensive lesson plans...

Habilidades

Customer ServiceContent Creation & Brand ManagementTranslation & InterpretationEducational Instruction
Publicado na CazVid - 17 de mai. de 2026
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Contato Sara