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Sebastian

Billing and account department for Samsara

Contato

Bogotá, Bogota D.C., Colombia
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Delivered solutions and support to customers in billing, healthcare, and technical support roles.

Scheduling & Appointment ManagementAdvanced

Organized and scheduled appointments for healthcare providers and retail stores, ensuring efficient operations.

Healthcare SupportIntermediate

Assisted clients with medical appointment arrangements and medical prevention options.

Office & Back Office OperationsIntermediate

Handled purchase orders, dispatch coordination, and documentation in a medical device company.

Technical SupportIntermediate

Provided technical solutions for mobile devices and customer support for mobile services.

Formação acadêmica

Certificate of responsible service of alcohol
Victorian Commision For Gambling and Liquor Regulation
Completed Nov 2017
Professional in Gastronomy
Fundación Universitaria del Area Andina
Completed 2019 - 2021
Colombian Cooking Course for Youth and Cocktails and Snacks Course
Academía de Cocina Verde Oliva
Completed Sep 2013
Professional in Gastronomy
Instituto Superior Mariano Moreno
Completed Current
Diploma of business digital transformation
Greenwich College Melbourne

Idiomas

SpanishNative
EnglishCI I Certificate by Oxford House College, Holmes, Melbourne, Victoria

Resumo

Experienced in healthcare and technical support roles with a focus on customer satisfaction, appointment scheduling, and operational support across diverse industries.

Principais conquistas

  • Provided billing solutions and scheduled appointments at Samsara, improving customer experience.
  • Assisted UHC clients with appointment scheduling and medical prevention options, enhancing service delivery.
  • Handled purchase order processing and dispatch coordination at Medtronic, streamlining back office operations.

Experiência

Billing and account department for Samsara

Teleperformace

Provide customers with solutions for their billings., Send billings, Schedule appointments to Samsara office or providers.

Advocate at United healthcare (UHC)

SITEL

Help customers scheduling appointments with PCP or changing it., Call and offer different options for medical prevention.

Back office heart department

MEDTRONIC

Get purchase orders, review and send to dispatch department.

Technical support for Enigma

Teleperformace

Provide customers solutions for mobile devices., Schedule appointments at store., Provide different offers for mobile devices.

Habilidades

Customer ServiceScheduling & Appointment ManagementHealthcare SupportOffice & Back Office OperationsTechnical Support
Publicado na CazVid - 4 de jan. de 2026
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