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Shaidy
Customer Service Professional with Back Office Expertise
Contato
Santiago de los Caballeros, Santiago Province, Dominican Republic
Disponível na CazVid
Competências
Customer ServiceIntermediate
Interacted with customers to resolve issues and provide support, ensuring satisfaction.
Back Office OperationsIntermediate
Handled administrative and operational tasks supporting front-line functions at ALPHACOM.
Communication SkillsIntermediate
Communicated effectively with customers and team members to facilitate smooth operations.
Problem-SolvingIntermediate
Addressed customer and operational issues by applying problem-solving techniques.
Formação acadêmica
Industrial engineering
Universidad Tecnológica de Santiago
Idiomas
EnglishALPI
Resumo
Experienced in managing customer interactions and back office operations, with a focus on delivering efficient support and administrative assistance.
Principais conquistas
- Managed customer inquiries and back office functions at ALPHACOM.
- Developed proficiency in handling customer service requests and administrative tasks.
- Supported operational workflows within the customer service and back office environment.
Experiência
CUSTOMER SERVICE / BACK OFFICE
ALPHACOM
2024 - 2025
Habilidades
Customer ServiceBack Office OperationsCommunication SkillsProblem-Solving
Publicado na CazVid - 3 de jul. de 2025