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Shantal
Customer Service Representative at SYKES
Contato
Alajuela, Alajuela Province, Costa Rica
Disponível na CazVid
Competências
Customer ServiceIntermediate
Skilled in addressing customer needs, resolving issues efficiently, and maintaining positive client relationships.
Healthcare KnowledgeBeginner
Foundational understanding of health sciences, with ongoing medical education and certifications.
Communication SkillsIntermediate
Effective in conveying information clearly and empathetically across diverse audiences.
Waste Management & First AidBeginner
Basic training in waste handling and emergency response procedures.
Formação acadêmica
HIGH SCHOOL DIPLOMA
COLEGIO BILINGÜE SAN RAMÓN
Completed 2016
BACHELOR’S DEGREE IN HEALTH SCIENCES
UNIVERSIDAD AUTÓNOMA DE CENTRO AMÉRICA
Completed 2022
DOCTOR OF MEDICINE
UNIVERSIDAD AUTÓNOMA DE CENTRO AMÉRICA
Completed 2025
Idiomas
EnglishAdvanced
SpanishNative
Resumo
Motivated health sciences graduate and future medical doctor with customer service background. Skilled in patient communication, basic life support, and healthcare practices. Committed to delivering compassionate care and continuous professional growth.
Principais conquistas
- Provided high-quality customer support, ensuring customer satisfaction and loyalty.
- Enhanced communication skills through interaction with diverse international clients.
- Completed certifications in Basic Life Support, First Aid, and Waste Management to broaden healthcare knowledge.
- Pursuing a Doctor of Medicine degree, demonstrating commitment to healthcare excellence.
Experiência
Customer Service Representative
SYKES (International Company)
Habilidades
Customer ServiceHealthcare KnowledgeCommunication SkillsWaste Management & First Aid
Publicado na CazVid - 10 de jun. de 2026