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Sibongile
Customer Service & Merchandising Trainee at Mr Price
Contato
Competências
Skilled in delivering excellent customer experiences, ensuring satisfaction and loyalty.
Knowledgeable in store layout and visual presentation to attract and engage customers.
Effective in verbal and written communication, including telephone etiquette and promotional activities.
Proficient in MS Office tools like Word, Excel, and PowerPoint for documentation and presentations.
Formação acadêmica
Idiomas
Resumo
Dedicated individual with practical experience in retail operations, customer service, and brand promotion. Adept at visual merchandising and store management, seeking to leverage skills in a dynamic environment.
Principais conquistas
- Gained hands-on experience in stock taking, visual merchandising, and store operations during the Mr Price Jumpstart Program.
- Provided exceptional customer service as a waitress at DHL Lounge, enhancing customer satisfaction.
- Promoted multiple brands across various stores, increasing product visibility and engagement.
Experiência
Trainee
I learnt how to do stock taking. store housekeeping. floor layout. principles of visual merchandising. cash desk processes. customer service and telephone etiquette
Waitress
I was responsible for serving and providing customer services to DHL customers
Brand Promoter
I was responsible for promoting products for different brands in different stores