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Silvia

Atencion al Cliente Administrativo

Contato

Ponceano, Pichincha, Ecuador
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAvanzado

Conducted customer support and service interactions in various industries including automotive, telecom, and sales.

Call Center OperationsIntermedio

Handled sales and support calls, contributing to customer satisfaction and sales targets for different companies.

Administrative AssistanceIntermedio

Performed secretarial and receptionist duties, supporting managerial functions and client communications.

Sales SkillsIntermedio

Participated in sales activities, particularly in the residential sales and telemarketing sectors.

Communication SkillsAvanzado

Regularly engaged with clients via phone and in person, facilitating clear and effective communication.

Formação acadêmica

SECUNDARIA
COLEGIO EXPERIMENTAL ̈24 DE MAYO ̈
ESPECIALIZACIÓN
INSTITUTO SUPERIOR TECNOLÓGICO CORDILLERA

Idiomas

INGLÉS2DO NIVEL

Resumo

Experienced in call center operations, customer support, sales, and administrative roles across diverse industries with a focus on excellence in client interaction.

Principais conquistas

  • Gained extensive experience across multiple customer service roles in automotive, telecommunications, and sales sectors.
  • Progressed through roles in call centers, including sales and customer support, demonstrating adaptability and skill expansion.
  • Assisted multiple organizations with client interaction, sales, and administrative functions, establishing a broad skill set.

Experiência

ATENCION AL CLIENTE ADMINISTRATIVO

CRESA
09/05/2024 - 08/05/2025

ATENCION AL CLIENTE PARA AUTOMOTORES Y ANEXOS NISSAN

PHONE

ATENCION AL CLIENTE PARA LA OPERTADORA (CLARO)

CAN&T
21/07/2019 - 02/09/2022

CARGO DE VENTAS RESIDENCIALES

GRUPO TVCABLE
08/2019 - 07/2020

ASESOR TELEFÓNICO EN CALL CENTER VENTAS POR TELÉFONO Y ATENCIÓN AL CLIENTE

AMERICAN CALL CENTER
2017-07 - 2017-09

CARGO EN SECRETARIA-RECEPCIONISTA (ASISTENTE DE GERENCIA)

MATEX SPAIN DEL ECUADOR
2011-01 - 2012-07

TELEOPERADORA EN CALL CENTER

TELECOMUNICATIONS SOLUTIONS CENTER TSC S.A
2008-05 - 2008-07

TELEOPERADORA EN CALL CENTER VENTAS POR TELÉFONO Y ATENCIÓN AL CLIENTE

MARKETING WORLDWIDE ECUADOR S.A.
2008-08 - 2010-09

Habilidades

Customer ServiceCall Center OperationsAdministrative AssistanceSales SkillsCommunication Skills
Publicado na CazVid - 17 de mai. de 2026
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