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Silvia
Bilingual Customer Service Agent with Strong Communication Skills
Contato
Guatemala City, Guatemala, Guatemala
Disponível na CazVid
Competências
CommunicationExpert
Utilized excellent interpersonal and communication skills to resolve customer issues and deliver service.
Customer ServiceAdvanced
Delivered customer service in a bilingual setting, ensuring satisfaction and effective issue resolution.
Problem-solvingIntermediate
Handled customer inquiries by applying problem-solving skills to offer solutions and improve experience.
Bilingual CommunicationAdvanced
Communicated fluently in English and Spanish, facilitating clear engagement with diverse clients.
Formação acadêmica
High -School
Instituto Guillermo Putzeys Álvarez
Universidad Regional de Guatemala
Resumo
Bilingual customer service professional with demonstrated excellence in interpersonal and communication skills. Experienced in delivering customer-centric solutions in a fast-paced environment.
Principais conquistas
- Provided exceptional customer support in bilingual environment at Conduent.
- Developed interpersonal skills to handle customer inquiries effectively.
- Enhanced problem-solving abilities through diverse customer interactions.
Experiência
Billingual agent
Conduent
July 2017 - Jan 2024
Habilidades
CommunicationCustomer ServiceProblem-solvingBilingual Communication
Publicado na CazVid - 3 de jul. de 2025