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Sofia
Preschool Teacher
Contato
Competências
Experiencia demostrada en Customer Support (calls, chats & emails).
Experiencia demostrada en HR Operations & Employee Services.
Experiencia demostrada en Data Entry and Records Accuracy.
Experiencia demostrada en Conflict Resolution & Problem Solving.
Experiencia demostrada en Remote Work & Ticket-Based Systems.
Formação acadêmica
Idiomas
Resumo
Preschool Teacher buscando nuevas oportunidades
Experiência
Preschool Teacher
Managed daily communication with parents and internal teams.. Handled administrative tasks and documentation.. Worked under institutional guidelines, deadlines, and reporting structures.
Human Resources Agent – Disabilities & Leave Services
Managed employee leave and disability requests following internal policies and legal guidelines.. Provided HR support through calls, chats, and emails in a fast-paced, high-volume environment.. Ensured compliance with HR policies and internal procedures.. Maintained detailed documentation and case tracking systems.
Customer Service Agent – Target Platform
Provided customer support for online purchases, orders, coupons, and refunds.. Assisted customers via multiple channels while meeting quality and performance metrics.. Resolved issues efficiently to ensure customer satisfaction.