Este perfil está escrito em inglês
Property Management & Rentals Support
Demonstrated experience with Advanced spreadsheet management.
Demonstrated experience with Document verification.
Demonstrated experience with Records management.
Demonstrated experience with Scheduling.
Demonstrated experience with Guest check-in/check-out.
Property Management & Rentals Support open to new opportunities
Coordinated vacation-rental bookings and bilingual guest communication through Airbnb, Booking.com, WhatsApp and the company website.. Organized guest arrivals/departures and coordinated cleaning, maintenance, property services and vendor follow-up.. Supported rental inquiries and prospective clients.
Managed reservations and client inquiries by phone, email, WhatsApp and MyHotel; assisted international guests in English.. Handled guest check-in/check-out, payments and daily cash closing at a 9-room hotel.
Operated Soft Restaurant POS, tracked shift cash inflows/outflows, processed supplier payments and purchase orders.. Provided English/Spanish table service, processed payments and prepared drinks.
Independently collected and validated legally required client identification documents for LFPIORPI-related records.. Submitted vulnerable-activity notices through the SAT portal and consulted OFAC and UN sanctions lists during identity screening.. Maintained confidential files and communicated documentation requirements directly to clients by email and in person.
Handled customer service in English and Spanish, payments, inventory and purchasing.