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Sophie
Costumer service representative
Contato
Guatemala City, Guatemala, Guatemala
Disponível na CazVid
Competências
Data AnalysisAdvanced
Applied statistical techniques and data mining tools to interpret complex datasets.
SQLAdvanced
Utilized SQL for querying large databases to extract and manipulate data for reporting.
Dashboard DevelopmentIntermediate
Created visual dashboards to communicate key insights to stakeholders.
ExcelExpert
Used Advanced Excel functions for data analysis, reporting, and automation.
Formação acadêmica
High School diploma
Colegio Neozelandés British School
Completed 2022
Bachelor
Universidad del Valle de Guatemala
Completed 2024
Internship
Cenca Bridge in Astrophysics
Completed 2024
Bachelor
Universidad Mariano Gálvez de Guatemala
Completed 2025
Resumo
Experienced data analyst specializing in financial data analysis, dashboard creation, and data-driven decision support.
Principais conquistas
- Led data analysis projects resulting in improved reporting accuracy and timeliness.
- Developed dashboards that enhanced decision-making processes for cross-functional teams.
- Progressed from Junior Data Analyst to Senior Data Analyst, demonstrating skill development and increased responsibilities.
Experiência
Costumer service representative
24/7 Intouch
2021
Costumer service representative
Allied Global
2024 - Jun 2025
Technical support position
Virtual assistant
Stiberman Law P.A.
Jun 2025 - November 2025
Paralegal assistant
Mentor
Cenca Bridge in Astrophysics.
Aug 2025 - November 2025
Internship mentor
Habilidades
Data AnalysisSQLDashboard DevelopmentExcel
Publicado na CazVid - 17 de mai. de 2026