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Stephanie
Customer Support Specialist
Contato
Managua, Managua Department, Nicaragua
Disponível na CazVid
Competências
Customer SupportAdvanced
Handled customer inquiries, resolved issues, and maintained detailed communication records.
Social Media ManagementIntermediate
Managed social media presence and online store operations for La crochetería.
Administrative TasksAdvanced
Performed scheduling, database entry, and general administrative duties efficiently.
Problem SolvingIntermediate
Quickly identified and resolved customer issues, ensuring high service quality.
Reporting & AnalysisBeginner
Generated reports based on customer interactions and sales data to inform decision-making.
Formação acadêmica
Marketing Student
Universidad Nacional Autónoma de Nicaragua UNAN -MANAGUA
Completed 2026
Pedagogical Institute La Salle
Idiomas
Spanish
English
Portuguese
Resumo
Dedicated to delivering high-quality customer service and managing online retail operations.
Principais conquistas
- Responded to customer inquiries and maintained knowledge base at Sistematica Ltd.
- Documented interactions and provided reporting and analysis to improve customer service.
- Managed product sales and orders, enhancing online store operations at La crochetería.
Experiência
Customer Support Specialist
Sistematica Ltd.
2023 - 2024
Respond to Customer Inquiries, Document Interactions, Maintain Knowledge Base, Reporting and Analysis
Social Media Manager
La crochetería | Tienda Online
Sell of Crochet items, Product Management and orders reception
Habilidades
Customer SupportSocial Media ManagementAdministrative TasksProblem SolvingReporting & Analysis
Publicado na CazVid - 3 de jul. de 2025