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Stephany
Customer Service Representative (Remote-ready role)
Contato
Competências
Demonstrated experience with Zoom.
Demonstrated experience with Google Meet.
Demonstrated experience with Email.
Demonstrated experience with Chat.
Demonstrated experience with English.
Formação acadêmica
Idiomas
Resumo
Customer Service Representative (Remote-ready role) open to new opportunities
Experiência
Customer Service Representative (Remote-ready role)
Assisted customers via phone and email, addressing a wide range of inquiries and complaints.. Resolved conflicts effectively, ensuring satisfaction through empathy and professionalism.. Maintained accurate records of interactions in company systems.
Screener
Conduct screening processes and verify required information accurately.. Maintain clear communication with clients and team members.. Manage records and documentation while ensuring attention to detail.
Customer Service Representative
Assisted customers via phone, email, and chat.. Resolved inquiries, complaints, and service issues efficiently.. Maintained accurate records and ensured customer satisfaction.
Customer Service Interpreter (English–Spanish)
Provided real-time interpretation between English and Spanish speakers.. Assisted customers with account, billing, technical support, and general service inquiries.. Ensured accurate communication while maintaining professionalism and confidentiality.. Helped resolve customer concerns and improve overall customer experience.