Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Thomas
Customer Service Agent
Contato
Competências
Utilized statistical tools and techniques to interpret complex datasets and generate actionable insights.
Designed and optimized SQL queries for data extraction and manipulation within relational databases.
Created dashboards and visual reports using tools like Tableau and Power BI to communicate findings clearly.
Built complex spreadsheets and models to analyze financial data and automate reporting tasks.
Formação acadêmica
Resumo
Experienced Data Analyst with expertise in financial data analysis, reporting, and visualization.
Principais conquistas
- Managed data reporting and analysis for a financial firm, improving data accuracy and reporting efficiency.
- Developed dashboards and visualizations to support decision-making processes across multiple departments.
- Led data collection and cleaning initiatives to prepare datasets for insightful analysis.
Experiência
Customer Service Agent
Responsible for resolving customer queries, Managing incidents, Providing support via online calls in Spanish and English
IT Assistant
Installation and maintenance of computer equipment, Electric fences, Security camera systems
IT Assistant
Performed repairs and maintenance of computer hardware and software