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Tumelo
Customer Service Professional with diverse communication skills
Contato
Competências
Delivered customer support, handled inquiries, and managed customer satisfaction in retail and sales settings.
Engaged customers over the phone to promote products and services, supporting sales targets.
Utilized strong verbal and written communication to interact effectively with clients and team members.
Applied debt recovery techniques during customer interactions to facilitate payments and account management.
Used computer applications to support customer service tasks, record-keeping, and sales processing.
Formação acadêmica
Idiomas
Resumo
Dedicated to providing excellent customer service through effective communication, telesales, and debt collection skills. Experienced in retail support with a versatile skill set.
Principais conquistas
- Provided effective customer service in a retail environment at Gordon Road Super Spar.
- Developed telesales and debt collection skills through direct customer interactions.
- Gained proficiency in computer applications supporting customer service and sales activities.