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Vanessa
Phone Agent
Contato
Competências
Demonstrated experience with Assertive Communication.
Demonstrated experience with Empathetic Communication.
Demonstrated experience with Observation.
Demonstrated experience with Behavioral Analysis.
Demonstrated experience with Planning and Organization of Activities.
Formação acadêmica
Idiomas
Resumo
View Vanessa's professional profile on CazVid.
Experiência
Phone Agent
Provide customers accurate information about their account., Educate customers on promotions and making sales., Technical support for customers regarding problems with their internet, phone and TV service., Empathy with clients to solve issues regarding their accounts., Retention for customers interested in cancelling services.
English teacher
Planning and creating class material for kids from 6 years old to 15 years old., Use strategies to make learning fun and dynamic, Patience and emotional management, Empathy and humane treatment
Planning and implementation of sensory and motor activities., Constant behavior monitoring., Structured routines with schedules., Development of cognitive and emotional skills.