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Vanessa

Sales and Customer service representative

Currículo em vídeo

Sales and Customer service representative
8 years experience has a Sale representative on board cruise lines made me develope the perfect skill for customer service :npersuasive speaking ability to understand others emotions, emphaty, mental flexibility to response to viriety of situation, self control and always openes for new knowledge and sugetion

Contato

Rivas, Rivas, Nicaragua
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Competências

Customer ServiceExpert

Provided high-quality service focused on customer satisfaction on cruise ships.

SalesAdvanced

Conducted sales activities on board cruise lines, building product and service knowledge.

Communication SkillsExpert

Utilized persuasive speaking and active listening to address diverse customer needs.

Emotional IntelligenceAdvanced

Understood and responded to clients' emotions to enhance customer experiences.

Flexibility & AdaptabilityAdvanced

Adapted quickly to varied situations on the cruise environment, maintaining professionalism.

Resumo

Experienced cruise line sales representative skilled in customer service, persuasive communication, and emotional intelligence, seeking a customer service role.

Principais conquistas

  • Gained extensive customer service experience on cruise ships over 8 years
  • Developed persuasive speaking, emotional understanding, and empathy skills
  • Enhanced mental flexibility, self-control, and openness to new knowledge

Habilidades

Customer ServiceSalesCommunication SkillsEmotional IntelligenceFlexibility & Adaptability
Publicado na CazVid - 3 de jul. de 2025
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