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Victor

Team Leader

Currículo em vídeo

Team Leader
Please record a video speaking in English about your experience.

Contato

Cali, Valle del Cauca Department, Colombia
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Team SupervisionAdvanced

Supervised teams at TASKUS COLOMBIA, providing coaching, performance management, and leadership development.

Logistics CoordinationAdvanced

Managed transportation and customs operations at BETTER LATIN AMERICA, coordinating with suppliers and customs agencies.

Customer ServiceIntermediate

Handled customer communication and issue resolution during logistics and delivery processes at TASKUS COLOMBIA.

Documentation & ReportingAdvanced

Ensured accurate documentation, reporting, and compliance for logistics operations and shipments.

Problem SolvingAdvanced

Resolved operational issues, delays, and conflicts efficiently, maintaining service quality and customer satisfaction.

Formação acadêmica

Foreign trade Professional
UNIVERSIDAD DEL VALLE
Completed 2015
High School Diploma
LICEO JUAN XXIII

Idiomas

Spanish
English

Resumo

Dedicated logistics expert with over 8 years of experience managing transportation, customs, and team leadership in Colombia. Skilled in coordinating high-value shipments, optimizing processes, and providing exceptional customer service. Passionate about ensuring operational excellence and driving...

Principais conquistas

  • Led a team at TASKUS COLOMBIA, setting performance goals, monitoring progress, and providing feedback to ensure team success.
  • Managed all land transportation logistics for US customers at TASKUS COLOMBIA, coordinating deliveries and documentation.
  • Supervised inbound and outbound customs operations at BETTER LATIN AMERICA, ensuring compliance and efficiency in free trade zone logistics.

Experiência

Team Leader

TASKUS COLOMBIA
Feb 2024 - Nov 2024

Set performance expectations, monitored progress, and provided feedback to ensure team success., Enhanced individual performance through coaching and improved productivity by optimizing work processes., Mentored junior staff for leadership development, resolved team conflicts, and fostered a...

Teammate

TASKUS COLOMBIA
Sep 2022 - Feb 2024

Customer Service Representative and Ground Specialist in logistics operations, responsible for coordinating all land transportation activities for customers across the USA., Expertise in managing both B2B and final consumer deliveries, ensuring seamless documentation and effective communication...

Operation Manager

BETTER LATIN AMERICA
Aug 2016 - Aug 2020

Management of inbound and outbound operations in a free trade zone (receipt of customs transit shipments, dispatch to the TAN, and re-exportation of goods)., Coordination and oversight of logistics service operations for corporate clients of the BETTER brand., Visit to international suppliers and...

Habilidades

Team SupervisionLogistics CoordinationCustomer ServiceDocumentation & ReportingProblem Solving
Publicado na CazVid - 17 de mai. de 2026
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Contato Victor