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Victoria
Receptionist & Administrative Assistant
Contato
Competências
Experience in organizing and optimizing schedules across medical, hospitality, and educational sectors.
Skilled in handling inquiries, resolving complaints, and ensuring customer satisfaction in diverse environments.
Proficient in strategic writing, lead conversion, and maintaining client relationships.
Experience in managing and analyzing customer and project databases to support sales and marketing efforts.
Versatile in performing diverse roles across industries, demonstrating flexibility in dynamic environments.
Formação acadêmica
Idiomas
Resumo
Dedicated professional with over 7 years of experience in healthcare, hospitality, education, and real estate sectors, specializing in schedule management, customer relations, and communication.
Principais conquistas
- Managed schedules and billing at Falbo Medical Offices, streamlining administrative processes
- Coordinated reservations and guest services, enhancing customer experience at Hostel Moksha Yoga & Surf
- Developed personalized lesson plans and facilitated participatory learning as an English Teacher
Experiência
Receptionist & Administrative Assistant
Medical schedule management, Billing, Coordination of internal communications
Receptionist and Customer Service Manager
Reservation coordination, Service to national and international guests, Problem-solving and complaint handling to ensure customer satisfaction
Sales Assistant / Real Estate Agent
Handle client inquiries and generate qualified sales opportunities, Collaborating with the sales team to maximize lead conversion, Coordinate structured follow-ups and maintain communication flows to move leads through the sales pipeline, Craft marketing presentations aligned with customer-centric...