Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Vivian
Customer Service Quality Coach
Contato
Panamá,Panamá,Panama
Disponível na CazVid
Competências
WordIntermediate
Demonstrated experience with Word.
ExcelIntermediate
Demonstrated experience with Excel.
PowerPointIntermediate
Demonstrated experience with PowerPoint.
CanvaIntermediate
Demonstrated experience with Canva.
TeamsIntermediate
Demonstrated experience with Teams.
Formação acadêmica
Bachelor
ISAE University of Panama
Completed Present
Bachelor
Technological University of Panama
Completed 2021
Bachelor's Degree
Panamerican Institute
Completed 2018
Intensive English Course
Centre of English Studies, Scotland, UK
Completed October 2020
Cambridge English Level Test
EF Bournemouth, England, UK
2014
Idiomas
enNative
Experiência
Customer Service Quality Coach
Radius Global Solutions
2021 - Sept 2022
Create own strategies and initiatives to produce consistent and superior results on any and all internal/external., Conduct and participate in calibration sessions with the client and with the agents., Provide feedback and coaching to customer service agents and complete follow up coaching sessions., Assure the Production Department’s performance., Prepare production excel reports for upper management., Monitoring performance of customer service agents.
Customer Service Supervisor
Radius Global Solutions
Sept 2022 - Present
Accounting Manager
CIRSA S.A
Internal Audit Manager
Motta International
Operations Manager
Azteca Bank
Habilidades
WordExcelPowerPointCanvaTeams
Publicado na CazVid - 17 de mai. de 2026