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Y

Yahya

Looking for work in Santiago de Querétaro

Contato

Santiago de Querétaro, Querétaro, Mexico
Disponível na CazVid
Contato pela CazVid

Competências

Analytical ThinkingIntermedio

Applied analytical thinking to diagnose customer issues and improve data workflows.

Process Mapping and Workflow DesignIntermedio

Contributed to process documentation and efficiency improvements in HR and logistics.

Change Management SupportIntermedio

Supported organizational change initiatives through communication and process adjustments.

Customer CommunicationAvanzado

Handled cultural-sensitive communication in a professional setting, ensuring clarity and accuracy.

Data Entry and ReportingIntermedio

Collaborated on data entry and reporting tasks to streamline operations.

Formação acadêmica

Administration
University of Applied Sciences
Completed 2011

Idiomas

EnglishAdvanced
SpanishAdvanced
ArabicNative

Resumo

Experienced in customer communication, interpretation, and logistics with a focus on process improvement and team support.

Principais conquistas

  • Provided real-time interpretation between English and Spanish, ensuring accurate communication
  • Supported telecommunication troubleshooting for TP-Link, Calix, microwave, and CMS systems
  • Streamlined data entry processes and improved reporting efficiency across HR functions

Experiência

CR ENGLAND (LOGISTICS)
October 2024 - Present

Update load information, Check In/Check Out time logging, Monitor driver location and status, FTL (Food Truck Load) / CM (Capacity Manager)

KELLY SERVICES LINE SOLUTION (INTERPRETER)
November 2023 - April 2024
IENTC TELECOMMUNICATIONS (CUSTOMER SERVICE)
January 2023 - November 2023

Provided real-time interpretation between English and Spanish speakers in a professional setting, ensuring accurate and culturally appropriate communication., Remote support for TP-Link, Calix, microwave, CMS. Diagnosis, solution, and resolution of customer cases in systems.

GROUP DICMA S DE RL DE C.V. PUBLIC RELATIONS
May 2020 - July 2022

Acted as a liaison between patients and healthcare staff, offering guidance, resolving inquiries, and supporting the administrative flow of public relations efforts within medical settings.

AXA INSURANCE (BILINGUAL INTERNATIONAL AGENT)
January 2020 - May 2020

Provided support for travel-related medical services.

PPG (HR AND DATA MANAGEMENT OPERATOR)
June 2019 - November 2019

Collaborated with cross-functional teams to streamline data entry processes and improve reporting efficiency, Assisted the Human Resources department with administrative tasks, employee onboarding, and document control.

Habilidades

Analytical ThinkingProcess Mapping and Workflow DesignChange Management SupportCustomer CommunicationData Entry and Reporting
Publicado na CazVid - 17 de mai. de 2026
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