YANIL

General Manager

Directed daily business operations while ensuring efficiency, productivity, and customer satisfaction.. Supervised, coached, and motivated multidisciplinary teams to achieve operational goals.. Recruited, trained, and onboarded new employees while fostering a positive and accountable work environment.. Managed scheduling, staffing, and resource allocation to maximize productivity.. Developed strong relationships with clients by delivering exceptional customer service and resolving issues promptly.. Oversaw inventory, purchasing, and vendor coordination.. Monitored operational performance and implemented process improvements.. Ensured compliance with company policies, safety procedures, and quality standards.. Prepared operational reports and supported strategic business planning.. Successfully managed multiple priorities in a fast-paced environment.