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Court Clerk III
Demonstrated experience with Customer Support & Issue Resolution.
Demonstrated experience with Active Listening & Empathy.
Demonstrated experience with Phone & Email Communication.
Demonstrated experience with Order/Payment Transaction Support.
Demonstrated experience with Data Entry & Documentation.
Court Clerk III open to new opportunities
Assist members of the public with questions, payment processing, and complex procedures using clear, patient explanations.. Handle sensitive customer information and maintain accurate records in specialized case-management systems.. Coordinate schedules, prioritize competing requests, and communicate with internal and external stakeholders.. Follow established policies while identifying issues that require escalation or additional review.
Coordinate event-day staffing, schedules, and operational needs in fast-changing environments.. Communicate updates to team members and address unexpected logistical challenges to support smooth service delivery.
Provided high-volume customer assistance by telephone, email, and in person; clarified requirements and answered questions.. Processed payments, balanced cash drawers, and updated accounts using Odyssey and Jetpay.. Maintained accurate electronic and physical records while protecting confidential information.
Provided personalized service, helped customers find products, and built positive customer relationships.. Handled purchases, returns, and exchanges while resolving concerns professionally.
Answered customer questions and resolved issues related to purchases, returns, and exchanges.. Processed transactions accurately while following company service policies.
Trained and supported team members in daily operations and customer service standards.. Managed transactions and helped maintain efficient service during busy periods.