Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Yulissa
Looking for work in Nogales
Contato
Nogales, Sonora, Mexico
Disponível na CazVid
Competências
Google SuiteAdvanced
Used Google Suite tools for daily communication, documentation, and collaborative tasks.
LiveChatIntermediate
Handled customer interactions via LiveChat to address support queries and provide assistance.
ZendeskIntermediate
Managed support tickets through Zendesk for efficient issue resolution.
TeamworkIntermediate
Collaborated with team members to support traffic management operations and onboarding processes.
Formação acadêmica
High School diploma
Cesar Chavez High School
Completed 2015
Idiomas
SpanishFluent
EnglishFluent
Resumo
Dedicated to providing effective technical support and customer service in a BPO setting with experience in onboarding and support ticket management.
Principais conquistas
- Supported onboarding of employees in a BPO Traffic Management environment
- Managed customer inquiries through emails and support tickets effectively
- Utilized multiple technical tools including Zendesk and LiveChat to ensure prompt support
Experiência
BPO Tech support for Traffic Management
2020 - 2023
Onboarding employees, Answering emails and support tickets
Habilidades
Google SuiteLiveChatZendeskTeamwork
Publicado na CazVid - 17 de mai. de 2026