Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Zanele
Call Center officer
Contato
Competências
Demonstrated experience with Customer service.
Demonstrated experience with Data capture.
Demonstrated experience with Natis end user.
Demonstrated experience with CRM system.
Demonstrated experience with Stock receiving and stock counting.
Formação acadêmica
Resumo
Professional profile
Experiência
Call Center officer
Captured 100+ client records daily on NATIS/eNATIS with 99% accuracy. Tracked discrepancies via issue log and compiled Excel variance reports. Followed SOPs and POPIA for sensitive data handling. Provided customer service and resolved queries
Shop assistant cashier
Received and unpacked stock, checked quantities and invoices. Replenished shelves and performed stock counts and inventory control. Maintained backroom: organized stock, rotated dates, ensured safety compliance
Call Center agent
Captured client data on CRM system; handled inbound and outbound sales calls. Resolved queries and maintained accurate client for follow-up