Experienced in client support, collections, and legal translation, adept at multitasking and cross-team collaboration.
Delivered customer support via phone, email, and multitasking across platforms.
Translated legal documents from English to Spanish, supporting legal cases.
Utilized Office 365 tools for customer support, documentation, and communication.
Managed overdue payments, maintained databases, and coordinated with departments.
TTEC
Delivered customer service over the phone using Office 365 tools., Provided technical and administrative support., Handled multitasking across multiple screens., Collaborated effectively in teams and resolved issues.
CCSI Call Center Services International
Responsible for contacting borrowers and collecting overdue payments., Managed databases and coordinated with other departments., Sent emails and processed service requests., Delivered excellent customer service.
Brigante Law Group
Followed up on client accounts, provided detailed payment statements., Translated legal documents from English to Spanish., Managed platforms and provided personalized client attention., Supported immigrant legal cases in the U.S., Collaborated with teams and found tailored solutions.
High School Diploma
Discover other professionals with similar experience
Provided customer and legal support effectively in both Spanish and English.
