Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Alan
Customer Service Representative
Contato
Competências
Delivered customer support via phone, email, and multitasking across platforms.
Translated legal documents from English to Spanish, supporting legal cases.
Utilized Office 365 tools for customer support, documentation, and communication.
Managed overdue payments, maintained databases, and coordinated with departments.
Provided customer and legal support effectively in both Spanish and English.
Formação acadêmica
Idiomas
Resumo
Experienced in client support, collections, and legal translation, adept at multitasking and cross-team collaboration.
Principais conquistas
- Provided comprehensive technical and administrative support using Office 365 tools
- Managed customer accounts and collections, ensuring effective communication and problem resolution
- Translated legal documents, supporting immigrant legal cases and legal teams
Experiência
Customer Service Representative
Delivered customer service over the phone using Office 365 tools., Provided technical and administrative support., Handled multitasking across multiple screens., Collaborated effectively in teams and resolved issues.
Collections Agent
Responsible for contacting borrowers and collecting overdue payments., Managed databases and coordinated with other departments., Sent emails and processed service requests., Delivered excellent customer service.
Customer Service and Financial Assistant
Followed up on client accounts, provided detailed payment statements., Translated legal documents from English to Spanish., Managed platforms and provided personalized client attention., Supported immigrant legal cases in the U.S., Collaborated with teams and found tailored solutions.