Experienced in customer relations, legal support, and operational tasks across hospitality, legal, and corporate sectors. Skilled in communication, coordination, and community management, with a strong focus on efficiency and client satisfaction.
Provided excellent customer support across hospitality, legal, and technical sectors ensuring client satisfaction.
Handled scheduling, document management, and operational coordination in various roles such as legal and rental services.
Supported attorneys through case document management, research, and client communication.
Managed online communities and engaged audiences on various social media platforms.
Reservationdesk.com and Reservationcounter.com
Responsible for making hotel reservations, tour packages internationally.
RESIDENTIAL NJOI BEACH RESIDENCES
Programming, coordination and supervision of services offered such as gardening, maintenance aspects, house cleaning, among others., Assistance with management of some municipal tax payments, internet services., Assistance with periodic information related to houses / lots., Know in detail rates for rental contracts with owners., Manage the availability of houses / reservations / correspondence., Follow-up of internal control documents (calendars, customer confirmation formats), receipts., Preparation of training plan for each year., Carry out the recruitment, hiring and selection process of personnel., Implement improvements in the organizational climate (Work Environment)., Conduct periodic performance evaluations., Monitor the percentage of absenteeism in the company.
ALLIED GLOBAL
G&L LITIGATIONS
In charge of verifying all the data of clients, insurers and hospitals., Serve as a translator between client-lawyer among other cases., Provide attorneys with administrative and support, including document preparation, filing, and scheduling., Organize and manage case files, documents, and exhibits., Conduct research and analysis to support case preparation and strategy., Gather and record detailed information accurately and efficiently., Maintain accurate and up-to-date records of case-related activities and deadlines., Communicate with clients to gather necessary information and provide updates on case status., Provide excellent customer service, addressing client inquiries and concerns., Assist with legal research, drafting correspondence, and maintaining case files.
Bachelor of Tourism Business Administration
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Proficient in Microsoft Office Suite and Canva, applying these tools for administrative and presentation tasks.
STARTEK DE S.A. & KNOAH SOLUTIONS
Legal Soft | Domingo Garcia Law
ELEOS STAFFING SOLUTIONS
Answer phones, email and other correspondence., Schedule and confirm appointments., Prepare, correct and review patient histories and medical reports., Organize hospital admissions and discharges, in addition to laboratory services.