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Alfonso Perez

Cartagena, Bolívar, Colombia Available for Remote Work

Customer Service & Sales with strong communication skills

  • Gained experience as a customer service representative focusing on communication and empathy.
  • Developed active listening and objection handling abilities to improve customer interactions.
  • Expressed motivation to grow communication skills further in customer service and sales roles.
Customer Support
Intermediate
Provided effective customer support through phone interactions, ensuring good communication.
Active Listening
Intermediate
Engaged in attentive listening to understand customer needs and respond appropriately.
Objection Handling
Intermediate
Managed customer objections with persuasion and tact to help resolve issues.
Empathy & Respect
Advanced
Consistently demonstrated respect and empathy during customer interactions.
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Customer service and sales

-Customer supportn-Active listeningn-objection handling and persuasion

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