Experienced professional in customer support, team supervision, and social media management across telecom and banking sectors.
Handled customer inquiries, complaints, and back-office support for telecom and banking sectors
Supervised teams in customer service environments, coordinating performance and operations
Managed online channels and social media presence for telecom companies like Movistar Perú
Trained staff on quality standards and service protocols at Konecta Perú SAC
DigitexPerúS.A.C
Customer service for the Spanish public.
Servicios Call Center del Perú
Linio Perú
Servicios Call Center del Perú
DigitexPerúS.A.C
Customer service for the Spanish/Chilean public.
Marketing
English
English
Gastronomy
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Managed back-office functions including complaints and data management for telecom and energy sectors
Konecta Perú SAC
Customer service for Orange Spain.
Servicios Call Center del Perú
Konecta Perú SAC
Ntt Data Perú
Teleperformance
Fractalia PERU
Interbank
English
