This is my profileContact via CazVidAndreéKevin
Customer Service Supervisor with 5+ years in Telecom and Banking
Contact
Competencies
Handled customer inquiries, complaints, and back-office support for telecom and banking sectors
Supervised teams in customer service environments, coordinating performance and operations
Managed online channels and social media presence for telecom companies like Movistar Perú
Trained staff on quality standards and service protocols at Konecta Perú SAC
Managed back-office functions including complaints and data management for telecom and energy sectors
Education
Languages
Summary
Experienced professional in customer support, team supervision, and social media management across telecom and banking sectors.
Key Achievements
- Supervised and coordinated customer service operations for DigitexPerúS.A.C, handling Spanish and Chilean clients
- Provided customer support for Orange Spain while training quality standards at Konecta Perú SAC
- Managed digital channels and customer interactions across multiple companies including Interbank and Movistar Perú
Experience
Supervisor and/or service coordinator
Customer service for the Spanish public.
ENTEL Service Representative
ATC Executive
ENTEL Service Representative
Supervisor and/or service coordinator
Customer service for the Spanish/Chilean public.
Quality trainer
Customer service for Orange Spain.