Arnold Davadi

Handled inbound and outbound customer inquiries via email, chat, and phone, ensuring a high level of customer satisfaction., Resolved complaints efficiently, balancing company policies with customer needs., Processed orders, refunds, and account updates using CRM software., Assisted customers with troubleshooting product issues and navigating online platforms., Maintained detailed records of customer interactions for future reference., Assisted in the creation of training resources for new agents.

Provided remote administrative support to executives, managing emails, scheduling meetings, and handling confidential communications., Coordinated travel arrangements, ensuring smooth logistics for domestic and international trips., Conducted research and compiled reports to aid decision-making., Streamlined processes by implementing automation tools for recruiting tasks, Streamlined processes by implementing automation tools for recurring tasks., Maintained an organized digital filing system, ensuring easy access to important documents.