This is my profileContact via CazVid
Carlos
Customer Service Representative with 6+ years in client support and tech support
Video resume
CSR
I have the ability to rapport with the customers, always willing to help and solve their issues & construct positive relationships.
Contact
Toluca de Lerdo, México, México
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Utilized communication and rapport-building skills to resolve customer issues effectively.
Technical SupportIntermediate
Provided Tier 2 technical support, troubleshooting, and issue resolution.
Communication SkillsExpert
Displayed strong listening and verbal skills to comprehend and address customer needs.
Relationship BuildingAdvanced
Constructed positive relationships with clients to ensure customer satisfaction.
Summary
Experienced customer service representative with over six years in client support and technical troubleshooting, skilled in communication and relationship building.
Key Achievements
- Over six years of experience as a customer service representative and tier two tech support
- Established rapport and positive relationships with customers
- Developed strong communication and active listening skills applicable across campaigns
Skills
Customer ServiceTechnical SupportCommunication SkillsRelationship Building
Published on CazVid - Jul 3, 2025