This is my profileContact via CazVid
César
Customer Service and Sales Professional with 8-10 years of experience
Video resume
Sales, Collections & Customer Service
I'm highly adaptable, target focus and one of my major strength is communication at all levels,nn• Sales and recruitment coordinator freigh industry, data entry, freight industry knowledge procedures, analyst on hiring process.nn• Collections accounts manager, Manage 1-2M portafolio, analyst account holder, reduce company's Net creidit loss and recovery past due accounts.nn• Tech support specialist, software services for Windows and Apple, provided outstanding Tech support for an specific clients.nn•Excellent customer service all leves, face to face, phone calls, and emails.
Contact
Jalpatagua, Jutiapa, Guatemala
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Delivered outstanding customer service via face-to-face, phone, and email interactions across all levels.
Sales CoordinationIntermediate
Coordinated sales efforts and recruitment processes within the freight industry, supporting business growth.
Accounts ManagementAdvanced
Managed and analyzed large accounts, focused on credit recovery and reducing past due balances.
Technical SupportIntermediate
Provided technical support for software services on Windows and Apple devices tailored to client needs.
Business OwnershipBeginner
Owned and operated a personal business prior to COVID-19, gaining entrepreneurial experience.
Summary
Experienced professional with 8-10 years in sales, collections, and customer service, with a background in business ownership and technical support.
Key Achievements
- Managed a portfolio of 1-2 million dollars as Collections Accounts Manager, reducing company's net credit loss
- Coordinated sales and recruitment processes in the freight industry, including data entry and procedural analysis
- Provided specialized technical support for software services on Windows and Apple platforms
Skills
Customer ServiceSales CoordinationAccounts ManagementTechnical SupportBusiness Ownership
Published on CazVid - Jul 3, 2025