This is my profileContact via CazVid
Daniel
Customer Service & IT Support Specialist with 7 years in BPO industry
Video resume
Customer Service Representative and IT Support
I have worked in several American Companies, with experience in customer service, IT support, Sales, Retention and Logistics.
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided customer support and resolved inquiries effectively in a high-volume call center environment
IT SupportIntermediate
Assisted clients with technical issues and troubleshooting in a remote support setting
Sales and RetentionIntermediate
Engaged customers to promote products and retain accounts, contributing to business goals
Multilingual CommunicationAdvanced
Fluent in English and Spanish, utilized to serve diverse customer bases effectively
Logistics CoordinationBeginner
Handled logistics tasks, supporting operational efficiency in various projects
Summary
Experienced BPO professional with 7 years in customer service, IT support, sales, and retention, proficient in English and Spanish, with remote work expertise.
Key Achievements
- Gained extensive experience across customer service, IT support, sales, retention, and logistics in the BPO sector
- Successfully worked remotely in English and Spanish for various American companies
- Demonstrated versatility by handling multiple roles in fast-paced work environments
Skills
Customer ServiceIT SupportSales and RetentionMultilingual CommunicationLogistics Coordination
Published on CazVid - May 17, 2026