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David Antonio Vallecillo Zeron's avatar
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David Antonio Vallecillo Zeron

San Pedro Sula, Cortés Department, Honduras

Customer Service & Finance Associate with 5+ years in Service & Financial sectors

  • Managed customer accounts and handled 40+ daily service calls for retail companies at Startek
  • Ensured accurate payment and transaction recording for auto finance portfolio at KM2 Solutions
  • Analyzed, tested, and troubleshot network systems including LAN, WAN, and cloud networks at Genesis Technology
Customer Service
Intermediate
Provided customer support by managing accounts and resolving inquiries in retail and finance contexts.
Financial Transactions
Intermediate
Ensured accurate recording of payments and transactions for auto finance clients.
Network Troubleshooting
Intermediate
Analyzed, tested, and evaluated network systems including LAN, WAN, and cloud infrastructures.
Office Productivity
Advanced
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for documentation and communication.
Content Management
Beginner
Experience with blogging tools like HTML, CSS, WordPress, and CMS platform management.

Languages

English
C2
Spanish
Native
See Full Skillset on CazVid
June 2022 - October 2023
Account Receivable Associate
KM2 Solutions
Ensure accurate payment and transaction recording for auto finance company Consumer Portfolio Services
December 2020 - July 2021
Customer Service Specialist
Startek
Built strong customer relationships, Handled an average of 40+ daily service calls for retail companies Amazon and Walmart, Managed customer accounts and promptly addressed service inquiries
October 2019 - November 2020
IT
Genesis Technology
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks.
View Complete Work History
🎓
Universidad Tecnológica de Honduras
Front End and Back End Developer
Completed July 2014
🎓
Howard Community College
Business Administration
Completed October 2010
🎓
Long Reach High School
High School Diploma
Completed November 2009
See Education & Certifications
✨

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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