Experienced call center professional with bilingual skills and a focus on customer support and cross-selling.
Applied customer service skills in a bilingual call center environment.
Engaged customers in cross-selling activities to promote products/services.
Provided support in both English and Spanish to diverse clientele.
Managed customer inquiries and facilitated sales processes in a semi-bilingual setting.
sutherland global services
atención al cliente, venta cruzada
Bachiller Técnico Académico
Procesamiento técnico en alimentos
Auxiliar e servicio abordo y aeroportuario
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