This is my profileContact via CazVidDeisy
Call Center Agent with Bilingual Skills in Customer Service
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Customer ServiceIntermedio
Applied customer service skills in a bilingual call center environment.
Cross-SellingIntermedio
Engaged customers in cross-selling activities to promote products/services.
Bilingual CommunicationIntermedio
Provided support in both English and Spanish to diverse clientele.
Call Center OperationsIntermedio
Managed customer inquiries and facilitated sales processes in a semi-bilingual setting.
Education
Bachiller Técnico Académico
Colegio Arborizadora Alta
Completed NOV 2019
Procesamiento técnico en alimentos
Colegio Arborizadora Alta
Completed NOV 2019
Auxiliar e servicio abordo y aeroportuario
Corporación educativa indoamericana
Completed FEB 2022
Summary
Experienced call center professional with bilingual skills and a focus on customer support and cross-selling.
Key Achievements
- Provided bilingual customer service at Sutherland Global Services.
- Handled cross-selling opportunities to enhance client engagement.
- Supported customer interactions in a fast-paced call center environment.
Experience
Agente call center semi-bilingüe
sutherland global services
atención al cliente, venta cruzada
Skills
Customer ServiceCross-SellingBilingual CommunicationCall Center Operations
Published on CazVid - May 17, 2026