Customer Service Representative
Demonstrated experience with Effective communication.
Demonstrated experience with Leadership and group management.
Demonstrated experience with Adaptability.
Demonstrated experience with Tech - savvy.
Demonstrated experience with Sales and goal achievement.
Customer Service Representative open to new opportunities
Telephone service and advice. Customer Service Support. Administrative Support & Reporting
Handle High-Volume Calls and Email Correspondence. Customer Account Management & Statements. Payment Processing & Banking Information Verification. Dispute Resolution with Financial Institutions. Assist with Transfers and Payment Inquiries. Application Support & Technical Guidance
Outbound Calls & Client Engagement. Appointment Scheduling & Follow-up. Achieving Sales & Performance Metrics. Administrative Support & Documentation. CRM Management & Data Entry
Realizo llamadas salientes y contacto con clientes, logrando altas tasas de conversión.. Programo citas y seguimiento, mejorando la satisfacción del cliente.. Cumplo consistentemente con las métricas de ventas establecidas.