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Edwin Wachira 's avatar
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Edwin Wachira

Thika, Nairobi Area, Kenya Available for Remote Work

Call Center Agent and Team Lead with Customer Support Expertise

  • Worked as a call center agent at Dell Africa and AutoGas.
  • Led a team at Roy Sambu, demonstrating leadership in customer support.
  • Gained extensive experience across multiple companies in customer service roles.
Customer Support
Intermediate
Provided customer assistance in call center environments, resolving inquiries and issues.
Team Leadership
Intermediate
Supervised and managed a team at Roy Sambu, coordinating customer service activities.
Communication Skills
Advanced
Effectively communicated with clients and team members in call center settings.
Multichannel Support
Beginner
Experience handling customer inquiries through calls, with potential for multi-channel engagement.
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Remote Intbound Call Center

Customer support

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2101 E Broadway Rd Ste 1
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