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Edwin

Call Center Agent and Team Lead with Customer Support Expertise

Currículo em vídeo

Remote Intbound Call Center

Customer support

Contato

Thika, Nairobi Area, Kenya

Aberto a trabalho remoto

Disponível na CazVid

Contato pela CazVid

Competências

Customer SupportIntermediate

Provided customer assistance in call center environments, resolving inquiries and issues.

Team LeadershipIntermediate

Supervised and managed a team at Roy Sambu, coordinating customer service activities.

Communication SkillsAdvanced

Effectively communicated with clients and team members in call center settings.

Multichannel SupportBeginner

Experience handling customer inquiries through calls, with potential for multi-channel engagement.

Resumo

Dedicated call center agent and team leader with proven experience in customer support roles at Dell Africa, AutoGas, and Roy Sambu. Skilled in client communication and team supervision.

Principais conquistas

Worked as a call center agent at Dell Africa and AutoGas.
Led a team at Roy Sambu, demonstrating leadership in customer support.
Gained extensive experience across multiple companies in customer service roles.

Habilidades

Customer SupportTeam LeadershipCommunication SkillsMultichannel Support

Publicado na CazVid - 17 de mai. de 2026

Contato Edwin