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Edwin

Call Center Agent and Team Lead with Customer Support Expertise

Video currículum

Remote Intbound Call Center
Customer support

Contacto

Thika, Nairobi Area, Kenya
Abierto a remoto
Disponible en CazVid
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Competencias

Customer SupportIntermediate

Provided customer assistance in call center environments, resolving inquiries and issues.

Team LeadershipIntermediate

Supervised and managed a team at Roy Sambu, coordinating customer service activities.

Communication SkillsAdvanced

Effectively communicated with clients and team members in call center settings.

Multichannel SupportBeginner

Experience handling customer inquiries through calls, with potential for multi-channel engagement.

Resumen

Dedicated call center agent and team leader with proven experience in customer support roles at Dell Africa, AutoGas, and Roy Sambu. Skilled in client communication and team supervision.

Logros Clave

  • Worked as a call center agent at Dell Africa and AutoGas.
  • Led a team at Roy Sambu, demonstrating leadership in customer support.
  • Gained extensive experience across multiple companies in customer service roles.

Habilidades

Customer SupportTeam LeadershipCommunication SkillsMultichannel Support
Publicado en CazVid - 17 may 2026
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