This is my profileContact via CazVid
Edwin
Call Center Agent and Team Lead with Customer Support Expertise
Video resume
Remote Intbound Call Center
Customer support
Contact
Thika, Nairobi Area, Kenya
Open to remote
Available on CazVid
Competencies
Customer SupportIntermediate
Provided customer assistance in call center environments, resolving inquiries and issues.
Team LeadershipIntermediate
Supervised and managed a team at Roy Sambu, coordinating customer service activities.
Communication SkillsAdvanced
Effectively communicated with clients and team members in call center settings.
Multichannel SupportBeginner
Experience handling customer inquiries through calls, with potential for multi-channel engagement.
Summary
Dedicated call center agent and team leader with proven experience in customer support roles at Dell Africa, AutoGas, and Roy Sambu. Skilled in client communication and team supervision.
Key Achievements
- Worked as a call center agent at Dell Africa and AutoGas.
- Led a team at Roy Sambu, demonstrating leadership in customer support.
- Gained extensive experience across multiple companies in customer service roles.
Skills
Customer SupportTeam LeadershipCommunication SkillsMultichannel Support
Published on CazVid - May 17, 2026