Experienced in providing multilingual customer support, conducting market research, and supporting digital marketing efforts with a strong emphasis on communication skills and technical proficiency.
Proficient in multiple languages including Spanish, English, German, and Croatian, with experience in customer support and simultaneous interpretation.
Experienced in conducting and leading market research, customer support, and hotel research to inform business strategies.
Skilled in SEO, social media, content creation, and digital marketing strategies tailored to target markets.
Proficient with Adobe Creative Suite, Microsoft Office, video/photo editing, and business tracking tools.
SAPAS.p.A
Market research, lead research, customer support
Booking.com
Assist d.o.o
Customer support, translation, UX, hotel research, complaint handling
Museum tours, Customer support, Museum experience managing, Building and displaying on train scale models
BUNCH design
Secretary position, invoices handling, cost tracking, provider verification and tracking
Car mechanics and autotronics
Business degree
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Capable of event planning, data analysis, cost tracking, and supporting team collaboration.
Croatian Post
Package tracking and dispatching, customer support, complaint handling
Sebastus
Solo's Fortuna
Spanish – Croatian
