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Fernanda De Las Heras

Xalapa, Veracruz, Mexico

Customer Service Agent with 2+ Years in Call Center Support

  • Gained over two years of experience in customer service within a call center environment
  • Handled challenging customer interactions effectively, demonstrating conflict resolution skills
  • Consistently maintained a positive attitude and professionalism while working remotely
Customer Service
Advanced
Applied customer care skills to resolve issues and enhance client satisfaction.
Communication Skills
Advanced
Effectively communicated solutions and information to customers in written and verbal formats.
Conflict Resolution
Intermediate
Managed difficult situations with customers, aiming for positive outcomes.
Remote Work
Intermediate
Successfully performed customer service duties from home environment.
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Agent of coustumer service

Agent of call Center área for coustumer service

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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