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Francini Bolaños Ruiz's avatar
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Francini Bolaños Ruiz

San José, San José, Costa Rica

Healthcare & Administrative professional with 10+ years of customer service expertise

  • Managed confidential documentation and electronic files using diverse software tools including Canva and Microsoft Office.
  • Provided direct patient care, including emergency response, medication administration, and post-operative support.
  • Supported administrative processes through proactive communication, scheduling, billing, and client engagement.
Customer Service
Expert
Delivered attentive and proactive client interactions, ensuring satisfaction across various roles.
Healthcare Assistance
Advanced
Performed medical procedures, medication management, and patient monitoring in clinical settings.
Administrative Support
Advanced
Managed confidential data, appointment scheduling, and documentation in both healthcare and corporate environments.
Communication Skills
Expert
Maintained proactive and clear communication with clients and team members, facilitating effective collaboration.
Technical Skills
Intermediate
Experienced with Microsoft Office, electronic filing, social media, and digital project tools.

Languages

Spanish
Native
English
Intermediate-advanced
See Full Skillset on CazVid
2023 - 2024
Secretary / Care Assistant
Hiperoxia S.A
Proactive communication with clients and focused on customer service, Management and organization of confidential documentation data, Calendar and electronic agenda management, billing, Social Media, electronic files , drive , siku , huli , canva
2021 - 2023
Auxiliary Nurse
Coopesalud R.L
Direct care and medical emergencies, Placement of IV, IM and oral medications, Wound management, Education for users and family members, Nursing procedure, Patient monitoring, Assistance in the management of administrative processes
2017 - 2019
Executive Secretary / Patient Assistance
Representaciones San Miguel
Proactive communication with clients and focused on customer service, Management and organization of confidential documentation data, Use of computer programs
2011 - 2017
Auxiliary Nurse
San Vicente de Paul Hospital
Management and administration of medications, Pre- and post-operative care, Circulation and surgical instrumentation
View Complete Work History
🎓
IPEC
Licensed Practical Nursing - LPN
Completed 2011
See Education & Certifications

Administrative assistant

Assistance in the management of administrative processes,nProactive communication with clients and focused on customer servicenManagement and organization of confidential documentation data, Microsoft tools experience, electronic files. n Attention to detail, proactive and fast learnig. nSales.nDirect care and medical emergenciesnPlacement of iv, im and oral medicationsnWound management Education for users and family members.

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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