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Gabriel

Customer Service & Bakery Specialist with diverse experience in F&B and education

Contact

Cajicá, Cundinamarca, Colombia
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Competencies

Customer ServiceIntermediate

Handled customer interactions, personalized service, and institutional orders.

Bakery & Dessert PreparationIntermediate

Prepared breads, desserts, and artisanal products across multiple bakery roles.

Inventory & Supplier ManagementIntermediate

Managed raw materials, inventory control, and supplier relations for bakery operations.

English Language TeachingIntermediate

Conducted private classes at various levels and performed translations.

Communication & Interpersonal SkillsAdvanced

Established good relationships and employed assertive communication in team settings.

Education

Bachelor of Science
Our Lady of Lourdes Educational Unit
2011
Mechanical Engineering
Orientel University
2012
Pre Intermediate
ELC London Street
2011

Languages

EnglishPre Intermediate CEFR B1++

Summary

Experienced in bakery operations, customer service, and English instruction, with a strong emphasis on interpersonal skills and role versatility.

Key Achievements

  • Progressed from bakery assistant to commercial advisor roles, demonstrating role expansion
  • Managed institutional orders and supplier relationships across multiple bakery settings
  • Provided private English lessons across various proficiency levels, emphasizing tailored learning

Experience

Bakery Assistant

Maxipan Chíal Bakery
November 2020 - February 2021

Preparation of traditional breads, Institutional orders, Inventory control, Raw materials, Preparation of desserts

Commercial Advisor

Bonissimos delicatessen
February 2020 - October 2020

Opening of premises, Cash and inventories, Personalized customer service, Institutional orders, Raw material management, Supplier management, Income control

Commercial advisor - Pastelerial Assistant

Lartisan Artisan Bakery
November 2017 - March 2019

Preparation of artisanal desserts: Cakes, Alfajores, Cupcakes, Truffles, Cookies, Cheesecakes, Institutional Orders, Customer service, Order dispatch, Supplier management

English teacher

Private Lessons
January 2018 - June 2020

Private classes at basic, medium, and advanced levels, Translations, Use of techniques to facilitate learning

Bilingual Agent

Teleperformance
February 2021 - August 2021

Bilingual agent

FoundEver
September 2021 - October 2024

Skills

Customer ServiceBakery & Dessert PreparationInventory & Supplier ManagementEnglish Language TeachingCommunication & Interpersonal Skills
Published on CazVid - Jul 3, 2025
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