This is my profileContact via CazVid
Henrry
Collection Department
Video resume
Remote Dispatch
30 seconds Video of my selft
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support in various roles, enhancing satisfaction and retention.
Team LeadershipAdvanced
Supervised and managed teams up to 15 members, leading operational improvements.
Purchasing & LogisticsIntermediate
Handled local and international procurement, coordinating supply chain activities.
Software ProficiencyAdvanced
Experienced with Microsoft Office Suite, utilized for reporting, communication, and operational management.
Bilingual CommunicationExpert
Fluent in English and Spanish, facilitating effective communication in multicultural environments.
Education
Industrial Engineering
Universidad Mariano Gálvez de Guatemala
Completed 2024-12-31
High School Diploma
Sacred Heart College
Completed 1996-12-31
Languages
Inglesfluent in conversation and writing
Spanishfluent in conversation and writing
Summary
Experienced in customer service, sales, team supervision, and procurement, with a proven ability to optimize operations and enhance customer satisfaction.
Key Achievements
- Led teams of over 15 members to optimize operations and improve customer satisfaction.
- Managed local and international purchasing processes, ensuring timely acquisition of goods.
- Progressed through roles from Customer Service Representative to Sales Manager, demonstrating versatility across customer service and sales functions.
Experience
Collection Department
Microelectrónica, S.A
1999-01-01 - 1999-08-31
Administrative Assistant
Microelectrónica, S.A
1999-08-01 - 2002-12-31
In charge of local purchases
Purchasing Department
Microelectrónica, S.A
2002-01-01 - 2003-09-30
Purchasing Department
Microelectrónica, S.A
2003-09-01 - 2003-12-31
In charge of local and International Purchases
Purchase, Logistics and Importation Department
Microelectrónica, S.A
2004-01-01 - 2005-05-31
Sales Executive
Microelectrónica, S.A
2005-05-01 - 2006-04-30
Sales Manager
TOOLSYSTEM, S.A
2006-05-01 - 2008-03-31
Sales Oracle General Business Manager
Microelectrónica, S.A
2008-04-01 - 2009-10-31
Customer Service Representative
24/7 Customer
2009-10-01 - 2014-05-31
Probation period for Assistant Supervisor
24/7 Customer
2014-05-01 - 2014-07-31
Skills
Customer ServiceTeam LeadershipPurchasing & LogisticsSoftware ProficiencyBilingual Communication
Published on CazVid - May 17, 2026